Privacy Policy
FM Home Restoration Corp
Effective Date: July 8, 2026
FM Home Restoration Corp (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fmhomerestoration.com, use our services, or communicate with us.
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and physical address.
Property Information: Property address and details related to your roofing, siding, or exterior restoration project.
Communication Records: Messages, emails, phone calls, and SMS text messages exchanged with our team.
Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected through cookies and analytics tools.
Insurance Information: Policy details when assistance with insurance claims is requested.
Payment Information: Billing details when applicable for services rendered.
How We Use Your Information
We use the information we collect to:
Provide and manage our roofing, siding, and exterior restoration services.
Schedule appointments and provide free estimates with visual reports.
Communicate with you regarding your project, including appointment confirmations, estimate follow-ups, project status updates, and emergency notifications.
Send SMS text messages related to our services (see SMS/Text Messaging section below).
Assist with insurance claim processes.
Improve our website, services, and customer experience.
Comply with legal obligations.
SMS/Text Messaging
By providing your phone number and opting in to receive text messages from FM Home Restoration Corp, you consent to receive SMS messages related to:
Appointment confirmations and reminders
Estimate and project updates
Storm damage alerts and emergency service notifications
Customer care and follow-up communications
Promotional messages about our services
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
To opt out: Reply STOP to any text message to unsubscribe. You will receive a confirmation message and no further texts will be sent unless you re-subscribe.
For help: Reply HELP to any text message or contact us at fmhomerestoration@gmail.com.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though this may limit some website functionality.
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist us with business operations, such as scheduling, communications, and payment processing.
Insurance Companies: When you request assistance with an insurance claim.
Legal Compliance: When required by law, regulation, or legal process.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
Your Rights
You may request to:
Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete your personal information, subject to legal obligations.
Opt out of promotional communications at any time.
To exercise any of these rights, contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
FM Home Restoration Corp
Email: fmhomerestoration@gmail.com
Phone (Albany): (518) 901-2621
Phone (Rochester): (585) 532-4021
Website: https://fmhomerestoration.com